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Meet Shanshan

Platform support agent · AI character

Resolving a platform dispute

Ask for help with a purchase.

A LINE YOU CAN USE

这zhè笔bǐ买mǎi卖mài有yǒu问wèn题tí，请qǐng帮bāng忙máng。

There's a problem with this purchase; please help.

No sign-in needed. A prepared example, with audio.

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Resolving a platform dispute

A short example. Tap to listen or see the meaning.

PREPARED EXAMPLE

One possible reply

这zhè笔bǐ买mǎi卖mài有yǒu问wèn题tí，请qǐng帮bāng忙máng。

Now it’s your turn.

Reply in your own words —
by voice or text.

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